Security/ Privacy policy .

Privacy policy

At Hatton Designs of London, we are fully committed to your privacy and the security of the information you provide to us during your visit to our web site.

Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Hatton Designs of London may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Your personal details

In general, you can browse our Website without telling us who you are or revealing any personal information about yourself. At various times, you may decide to provide us with your personal information. You should know that we receive and may store all personal information (whether written or oral) that you provide to us through whatever means you provide such information (through our Website, via e-mail, over the telephone, etc.). Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, home, billing or other physical address or email address as well as any information associated with the foregoing. In addition to your contact information, we may collect information about your purchases, billing address, shipping address, gender, occupation, birthday, marital status, anniversary, interests, phone number or other contact information, and credit card information. We may combine the information you provide to us over time and we may combine such information with information that is publicly available, collected through data collection devices, and information that we receive from our partners, affiliates and other third parties.

We may use this information to:

  • Facilitate your purchases and provide the services you request,
  • Confirm and track your order,
  • Respond to your inquiries and requests,
  • Compare and review your personal information for errors, omissions and accuracy,
  • Prevent and detect fraud or abuse,
  • Improve our Website, service, product offerings, marketing and promotional efforts, and overall customer experience,
  • Identify your product and service preferences,
  • Understand our customer demographics, preferences, interests, and behavior, and
  • Contact you (via email, postal mail, or telephone) regarding products and services (of Hatton Designs of London or our partners) that we believe may be of interest to you.

Compliance with Law and Fraud Protection

We may, and you authorize us to use and disclose any information, including personal information: (1) we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request; (2) in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law; (3) to other companies and organizations for credit fraud protection and risk reduction; and (4) to enforce any agreement we have with you.

Cookies and IP address

When you visit our website , Hatton Designs of London collects your IP address to help diagnose problems with its server, administer and tune the operation of its Website, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our Website. Your IP address may also be used in combination with your personal information to prevent fraud or abuse, customize your shopping experience, customer service, products, and promotional efforts, and to understand your preferences, patterns and interests.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Your IP address may also be used in combination with your personal information to prevent fraud or abuse, customize your shopping experience, customer service, products, and promotional efforts, and to understand your preferences, patterns and interests.

International Transfers

Information collected on this Website may be stored and processed in the United Kingdom or any other country in which Hatton Designs of London or its affiliates, subsidiaries or agents maintain facilities and by using this Website, you consent to any such transfer of information outside of your country. Be advised that personal information may be made available, without your knowledge, to the United Kingdom government or its agencies, or those of governments in any other country where we or our service providers store or process personal information, under a lawful order made in that country.

Hatton Designs of London does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personally identifiable information from a child under the age of 13, we will delete that data from our systems.

Links

Our Website may provide links to other third-party Websites which are outside our control and not covered by this privacy policy. We encourage you to review the privacy policies posted on these (and all) Websites.

Send this Product to a Friend

Using a Hatton Designs of London form, you can refer a friend to the Hatton Designs of London Website or send them product information. You and your friend's names and e-mail addresses are requested to ensure that your friend will know that you have requested that Hatton Designs of London send them an e-mail. The information we collect about you and your friend will be used in ways described in this privacy policy.

If you would like to speak to a customer service representative about this Privacy Policy, or if you would like to be removed to our mailing list, please contact us via telephone at 0207 405 2688 or email at customercare@hattondesigns.co.uk

Customer Care
14 Hatton Wall
London
EC1N 8JH
United Kingdom


Hatton Designs of London - Design and SetBritish Jewelers AssociationJewelers Board Member MJSA Member